Modura operates this website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how Modura collects, uses, and discloses your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Payment card information, transaction details, and payment confirmation (typically processed via secure third-party gateways).

  • Account information: Username, password, security questions, and preferences.

  • Transaction information: Items viewed, cart activity, wishlist items, purchase history, returns, and exchanges.

  • Communications: Information included in customer support inquiries or emails.

  • Technical information: IP address, device type, browser type, and usage data regarding your interaction with the Services.

Personal Information Sources

We collect information from:

  • Directly from you: When you create an account, make a purchase, or contact us.

  • Automatically: Through cookies and tracking technologies integrated into our platform to enhance user experience.

  • From Service Providers: Third-party partners (e.g., payment processors, shipping providers) that enable our store functionality.

How We Use Your Personal Information

  • Provide and Improve Services: To fulfill orders, process payments, manage your account, and customize your shopping experience.

  • Marketing: To send promotional communications and show targeted advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate accounts and detect malicious or fraudulent activity.

  • Legal Compliance: To comply with applicable laws and respond to legal requests.

How We Disclose Personal Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment gateways, shipping carriers, and data analytics tools).

  • Business Partners: For marketing and advertising purposes.

  • Legal/Corporate Actions: In connection with a merger, sale, or to comply with legal obligations.

Data Processing and Hosting

We manage the storage and security of your data through secure hosting providers and integrated service modules. Information you submit may be processed on servers located in various countries (including Canada and the US) depending on our infrastructure configuration and the third-party services used to fulfill your requests.

Third Party Websites and Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external platforms. We encourage you to review their privacy policies before providing any information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention

While we implement industry-standard security measures to protect your data within our environment, no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location (e.g., PIPEDA in Canada, GDPR in the EU/UK, or CCPA/CPRA in California), you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold.

  • Right to Delete: Request deletion of your personal data.

  • Right to Correct: Update inaccurate information.

  • Right to Opt-out: Unsubscribe from marketing or opt-out of targeted advertising.

  • Portability: Request your data in a structured format.

To exercise these rights, please contact us via the email provided below.

International Transfers

If you are accessing the Services from outside of Canada, please note that your data may be transferred to and processed in countries outside your residence. We utilize standard contractual clauses or equivalent mechanisms to ensure your data is protected according to applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Revised versions will be posted on this page with an updated “Last updated” date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at: Email: ModuraService@outlook.com